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Technical Support Engineer
Sahyadri Infotech Pvt Ltd Verified Employer
- Part Time
- On-site
- First Shift (Day)
- Location
- Kochi, Kerala, India
- Salary
- ₹12,000 – ₹25,000 / month
- Experience
- 2 years
- Posted
- Sep 13, 2026
- Apply by
- Dec 23, 2026
- Openings
- 10
- IT Skills
- Troubleshooting
- Customer Service
- Effective communication skills
- Operating systems
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About the Role
Sahyadri Infotech Pvt Ltd is hiring a Technical Support Engineer for our Kochi, Kerala team. This is a Part Time role (On-site) and a great opportunity to grow your career with a fast-growing Indian company.
Key Responsibilities:
- Resolve customer technical queries over phone, chat and email
- Troubleshoot software and network issues
- Escalate complex issues to L2 teams
- Maintain the knowledge base
Requirements:
- Good communication skills in English and Hindi
- Basic knowledge of networking and operating systems
- Willingness to work in rotational shifts
- Candidates based in or willing to relocate to Kochi preferred
Location: Kochi, Kerala, India
Required Skills & Qualifications
- IT Skills
- Troubleshooting
- Customer Service
- Effective communication skills
- Operating systems
- Experience: 2 years
- Education: Diploma
- Career level: Experienced Professional
- Work mode: On-site
Benefits & Perks
- Performance-linked annual bonus
- 24 paid leaves plus public holidays
- Subsidised meals at the office cafeteria
- Festival bonus and team outings
About the Company
Sahyadri Infotech Pvt Ltd
Verified Employer
Sahyadri Infotech Pvt Ltd is a technology services company building web, mobile and cloud products for clients across India and overseas. Founded in 2011 and headquartered in Pune, we have 3 offices in India and a team of 201-300 people.
We believe in a transparent work culture, continuous learning and rewarding performance. Join us to build a meaningful career with one of the most respected employers in Pune.
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