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Junior Technical Support Engineer
Charminar Digital Labs Verified Employer
- Full Time/Permanent
- Hybrid
- Rotating
- Location
- Hyderabad, Telangana, India
- Salary
- ₹14,000 – ₹30,000 / month
- Experience
- 1 Year
- Posted
- Sep 23, 2026
- Apply by
- Nov 01, 2026
- Openings
- 3
- IT Skills
- Troubleshooting
- Customer Service
- Effective communication skills
- Operating systems
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About the Role
Charminar Digital Labs is hiring a Junior Technical Support Engineer for our Hyderabad, Telangana team. This is a Full Time role (Hybrid) and a great opportunity to grow your career with a fast-growing Indian company.
Key Responsibilities:
- Resolve customer technical queries over phone, chat and email
- Troubleshoot software and network issues
- Escalate complex issues to L2 teams
- Maintain the knowledge base
Requirements:
- Good communication skills in English and Hindi
- Basic knowledge of networking and operating systems
- Willingness to work in rotational shifts
- Candidates based in or willing to relocate to Hyderabad preferred
Location: Hyderabad, Telangana, India
Required Skills & Qualifications
- IT Skills
- Troubleshooting
- Customer Service
- Effective communication skills
- Operating systems
- Experience: 1 Year
- Education: Diploma
- Career level: Entry Level
- Work mode: Hybrid
Benefits & Perks
- Subsidised meals at the office cafeteria
- Mobile and internet reimbursement
- Gratuity as per the Payment of Gratuity Act
- Quarterly rewards and recognition
- Accidental and term life insurance cover
About the Company
Charminar Digital Labs
Verified Employer
Charminar Digital Labs is a technology services company building web, mobile and cloud products for clients across India and overseas. Founded in 2015 and headquartered in Hyderabad, we have 2 offices in India and a team of 101-200 people.
We believe in a transparent work culture, continuous learning and rewarding performance. Join us to build a meaningful career with one of the most respected employers in Hyderabad.
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