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Technical Support Engineer
Kaveri Software Solutions Verified Employer
- Part Time
- Remote
- Second Shift (Afternoon)
- Location
- Remote · Dehradun, Uttarakhand, India
- Salary
- Salary not disclosed
- Experience
- 2 years
- Posted
- Sep 17, 2026
- Apply by
- Dec 10, 2026
- Openings
- 1
- IT Skills
- Troubleshooting
- Customer Service
- Effective communication skills
- Operating systems
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About the Role
Kaveri Software Solutions is hiring a Technical Support Engineer for our Dehradun, Uttarakhand team. This is a Part Time role (Remote / work from home) and a great opportunity to grow your career with a fast-growing Indian company.
Key Responsibilities:
- Resolve customer technical queries over phone, chat and email
- Troubleshoot software and network issues
- Escalate complex issues to L2 teams
- Maintain the knowledge base
Requirements:
- Good communication skills in English and Hindi
- Basic knowledge of networking and operating systems
- Willingness to work in rotational shifts
- Reliable laptop and internet connection for remote work
Location: Dehradun, Uttarakhand, India
Required Skills & Qualifications
- IT Skills
- Troubleshooting
- Customer Service
- Effective communication skills
- Operating systems
- Experience: 2 years
- Education: Diploma
- Career level: Experienced Professional
- Work mode: Remote
Benefits & Perks
- Group medical insurance for self and family (up to ₹5 lakh)
- Subsidised meals at the office cafeteria
- Learning and certification sponsorship
- Quarterly rewards and recognition
- Festival bonus and team outings
- Accidental and term life insurance cover
About the Company
Kaveri Software Solutions
Verified Employer
Kaveri Software Solutions is a technology services company building web, mobile and cloud products for clients across India and overseas. Founded in 2008 and headquartered in Bengaluru, we have 5 offices in India and a team of 601-1000 people.
We believe in a transparent work culture, continuous learning and rewarding performance. Join us to build a meaningful career with one of the most respected employers in Bengaluru.
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