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Lead Technical Support Engineer

Date Posted: Sep 21, 2026
Monthly: INR 30000 - INR 60000
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Job Detail

  • location_on
    Location Ghaziabad, Uttar Pradesh, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Second Shift (Afternoon)
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 4
  • calendar_view_day
    Experience: 5 years
  • male
    Gender: No Preference
  • school
    Degree: Diploma
  • calendar_month
    Apply Before: Nov 25, 2026
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Job Description

Charminar Digital Labs is hiring a Lead Technical Support Engineer for our Ghaziabad, Uttar Pradesh team. This is a Full Time role (On-site) and a great opportunity to grow your career with a fast-growing Indian company.

Key Responsibilities:

  • Resolve customer technical queries over phone, chat and email
  • Troubleshoot software and network issues
  • Escalate complex issues to L2 teams
  • Maintain the knowledge base

Requirements:

  • Good communication skills in English and Hindi
  • Basic knowledge of networking and operating systems
  • Willingness to work in rotational shifts
  • Candidates based in or willing to relocate to Ghaziabad preferred

Location: Ghaziabad, Uttar Pradesh, India

Benefits

  • 24 paid leaves plus public holidays
  • Hybrid work option (3 days office)
  • Learning and certification sponsorship
  • Accidental and term life insurance cover

Skills Required

Company Overview

Charminar Digital Labs
Hyderabad, Telangana, India
50 Current Jobs Openings

Charminar Digital Labs is a technology services company building web, mobile and cloud products for clients across India and overseas. Founded in 2015 and headquartered in Hyderabad, we have 2 offices in India and a team of 101-200 people.We believe... Read More

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