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Guest Relations Executive

Pink City Tours & Hospitality Verified Employer

  • Full Time/Permanent
  • On-site
  • First Shift (Day)
Location
Navi Mumbai, Maharashtra, India
Salary
Salary not disclosed
Experience
2 years
Posted
Sep 17, 2026
Apply by
Nov 05, 2026
Openings
1
  • Customer Service
  • Communication Skills
  • Interpersonal skills
  • Active listening
  • English Fluency
Apply Now

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About the Role

Pink City Tours & Hospitality is hiring a Guest Relations Executive for our Navi Mumbai, Maharashtra team. This is a Full Time role (On-site) and a great opportunity to grow your career with a fast-growing Indian company.

Key Responsibilities:

  • Welcome guests and ensure a memorable stay
  • Handle VIP arrivals and special requests
  • Collect guest feedback
  • Resolve complaints promptly

Requirements:

  • Hotel management graduate
  • Excellent English communication
  • Foreign language is a plus
  • Candidates based in or willing to relocate to Navi Mumbai preferred

Location: Navi Mumbai, Maharashtra, India

Required Skills & Qualifications

  • Customer Service
  • Communication Skills
  • Interpersonal skills
  • Active listening
  • English Fluency
  • Experience: 2 years
  • Education: Bachelors
  • Career level: Experienced Professional
  • Work mode: On-site

Benefits & Perks

  • 24 paid leaves plus public holidays
  • Mobile and internet reimbursement
  • Gratuity as per the Payment of Gratuity Act
  • Relocation assistance for outstation candidates

About the Company

Pink City Tours & Hospitality Verified Employer

Pink City Tours & Hospitality is a travel, tours and hospitality company running heritage stays and curated tour packages across Rajasthan and India. Founded in 2010 and headquartered in Jaipur, we have 4 offices in India and a team of 51-100 people.

We believe in a transparent work culture, continuous learning and rewarding performance. Join us to build a meaningful career with one of the most respected employers in Jaipur.

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