Skip to content

One million success stories. Start yours today.

Customer Service Executive

Date Posted: Sep 21, 2026
Monthly: INR 15000 - INR 25000
Apply Now

Job Detail

  • location_on
    Location Mumbai, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 4
  • calendar_view_day
    Experience: 2 years
  • male
    Gender: No Preference
  • school
    Degree: Intermediate/A-Level
  • calendar_month
    Apply Before: Nov 14, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Gateway Retail India Ltd is hiring a Customer Service Executive for our Mumbai, Maharashtra team. This is a Full Time role (Hybrid) and a great opportunity to grow your career with a fast-growing Indian company.

Key Responsibilities:

  • Handle customer queries via phone, email and chat
  • Resolve complaints and process refunds
  • Maintain CRM records
  • Escalate issues when needed

Requirements:

  • Good communication in English and Hindi
  • Basic computer skills
  • Freshers welcome
  • Candidates based in or willing to relocate to Mumbai preferred

Location: Mumbai, Maharashtra, India

Benefits

  • Performance-linked annual bonus
  • Learning and certification sponsorship
  • Gratuity as per the Payment of Gratuity Act
  • Quarterly rewards and recognition
  • Festival bonus and team outings

Skills Required

Company Overview

Gateway Retail India Ltd
Mumbai, Maharashtra, India
50 Current Jobs Openings

Gateway Retail India Ltd is a multi-format retail chain with stores in major Indian metros and a fast-growing e-commerce business. Founded in 2005 and headquartered in Mumbai, we have 18 offices in India and a team of 1001-1500 people.We believe in a... Read More

Google Map

Related Jobs

    There are currently no open positions available.

    Search Jobs