Skip to content

Help with a payment

Updated

Payment deducted but plan not active, missing receipt or another payment problem.

Use Payment Support to tell us about the problem. Include as much of the following as you can:

  • The email address registered on Workafy.
  • Transaction ID or payment gateway reference.
  • Amount, payment date and payment method.
  • A screenshot of the payment confirmation, if you have one.

Never share your card number, CVV, OTP, UPI PIN or bank PIN with anyone, including Workafy support.

Workafy never asks candidates to pay any fee to apply for jobs. Never share an OTP, UPI PIN or bank PIN with anyone. If someone asks, report it immediately.